Monitoring
Create safer environments and provide swift support when it’s needed most
Video Monitoring
Utilize our event-driven video alarm verification services that integrate real-time video and instant alarm verification. When an alarm is triggered, our service immediately captures and analyzes video footage, providing you with precise information about the event.
This rapid verification process significantly reduces false alarms, ensures quicker response times, and offers peace of mind by keeping everyone informed and secure.
Emergency Line Monitoring
Provide essential emergency response services for call boxes in elevators, college campuses, and shelter-in-place locations. These monitoring services are crucial for ensuring the safety and well-being of individuals in various settings.
A direct link to the monitoring center guarantees prompt assistance during emergencies. By utilizing phone lines or wireless communication devices, emergency call devices act as a force multiplier, enhancing both coverage and security.
Commercial Fire Monitoring
Our monitoring team focuses specifically on commercial support and undergoes specialized commercial fire training.
Specialized training for monitoring specialists handling fire & CO systems ensures proper and efficient response to every alarm. We differentiate fire and CO signal classes from other alarms, making them specialized skills for our monitoring team. They receive tailored classroom training and hands-on mentoring to ensure top-notch monitoring.
MySecurity Account and MSA PRO
For account holders and customers handling multiple accounts, such as property managers, MySecurity Account and MSA Pro are essential tools that offer accessibility and effectiveness.
The MSA App is designed for single account holders, while the MSA Pro App is geared towards managing multiple security accounts. These valuable tools give account holders access to over two dozen functions and features. This enables you to efficiently oversee your security accounts.
Alarm Management Platform
With Capital Security monitoring you will receive immediate event notifications without the use of an app. The alarm management platform promptly alerts customers via text message about alarms, providing crucial information for making time-sensitive decisions.
By clicking a link in the message, you can access an interactive window to respond to the alarm – dismiss a false alarm, request an emergency dispatch, or reach the monitoring center.
